At Caporelli, your trust and satisfaction are our top priorities. If you have any questions about your order, our policies, or need assistance, please don’t hesitate to reach out.

📩 Email: caporellishop@gmail.com

Fill in the contact form below and we’ll reply as soon as possible (usually within 24 hours).

Customer Policies

Shipping & Delivery

• All orders are processed within 1–2 business days.

• Delivery time within Sweden is normally 6–14 business days depending on destination.

• All packages are shipped securely with PostNord.

Returns & Exchanges

• You may return or exchange your item(s) within 14 days from the day you receive your order.

• Returned items must be unused, in their original condition, and with tags/packaging intact.

• Return shipping costs are paid by the customer.

Refunds

• Once we receive and inspect your returned item, your refund will be processed within 5–7 business days.

• Refunds are issued to your original payment method.

Privacy & Security

• Your personal data is always handled with strict confidentiality.

• All payments are processed securely via trusted providers Shopify Payments.